Transforming SP Group Operations

IFS Cloud delivers operational liberation from daily crisis management while enabling Singapore's strategic energy transformation

2-4h
Daily Wasted on Manual Triage
$325-765M
NPV Opportunity (Likely Scenario)
285-670%
Return on Investment
2-3 years
Payback Period

Backed by Proven Industry Benchmarks

IFS Cloud delivers documented results at Tier-1 utilities: Exelon, EDF, SoCalGas, Sydney Water, MLGW

+16%
SLA Compliance
+10.5%
First-Time-Fix Rate
-14%
Maintenance Cost
Sources: IFS published case studies, Gartner Magic Quadrant for FSM (2024), IDC MarketScape for EAM (2024)

What is IFS Cloud? Integrated Platform for Operational Excellence

IFS Cloud is a composable enterprise platform combining five proven solutions purpose-built for asset-intensive utilities

🏭
IFS EAM
Enterprise Asset Management
Lifecycle management for grid assets
📱
IFS FSM/MWM
Field Service + Mobile Workforce
3 Operating Loops execution
🧠
IFS PSO
Planning & Scheduling Optimization
AI-powered routing & capacity
🤖
IFS AIP
AI & Analytics Platform
Predictive insights & automation
🔧
IFS assyst
IT Service Management
Contractor & IT orchestration
Unified Platform: Single data model • Seamless workflows • Cloud-native architecture • Purpose-built for utilities

Strategic Context: Singapore's Energy Transformation

Why SP Group needs transformation now

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Three Critical Operating Loops

Documented pain points and IFS Cloud solutions

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Financial Analysis Dashboard

Three-scenario business case with interactive exploration

Conservative
Risk-Adjusted
Likely ⭐
Base Case
Optimistic
Best Case

Financial Journey: Investment to NPV

Waterfall view showing how initial investment flows through benefits to final NPV

Cumulative Cash Flow Over Time

Track the path to break-even and positive returns across all scenarios

Stress test the business case: What if costs overrun or benefits underperform?

Value Chain Breakdown

Multiple independent paths to value creation

Annual Value by Chain

Benefit Realization Timeline

5-year progressive value capture

Cumulative Cash Flow

Understand the realistic benefit realization curve and year-by-year progression

Break-Even Analysis

38-50%

Required benefit realization to break even. Three operating loops alone deliver 55-108% of break-even target.

Payback Period

Year 3

Cumulative cash flow turns positive in Year 3 under Likely scenario, with progressive ramp through Year 5.

System Integration Architecture

IFS Cloud as unified operational spine - Click systems to learn more

IFS as Operational Spine: Integrate, Not Replace

Critical Message: IFS Cloud preserves and enhances SP Group's strategic IT investments (SAP S/4 HANA, SAP IS-U, SAFE365, Digital Twin, SCADA). This approach avoids $50-100M+ ERP replacement costs while unifying what SAP was never designed for: asset-intensive field operations.

✓
SAP S/4 HANA
PRESERVED
✓
SAP IS-U/EBS
PRESERVED
⚡
SAFE365
ENHANCED
⚡
Digital Twin
ENHANCED
⚡
SCADA/SFX/SPS
ENHANCED
Value: No "rip-and-replace" risk • Protects past investments • Accelerates time-to-value • Enhances existing capabilities through operational execution connection

IFS Cloud Operational Spine: Five Integrated Solutions

The operational layer that connects asset intelligence, safety governance, customer requirements, and financial accountability

🏭
IFS EAM
Enterprise Asset Management
  • • Grid asset lifecycle
  • • Predictive maintenance
  • • Capital project tracking
  • • Regulatory compliance
📱
IFS FSM/MWM
Field Service + Mobile Workforce
  • • 3 Operating Loops
  • • Appointment management
  • • Offline mobile capability
  • • Evidence capture
🧠
IFS PSO
Planning & Scheduling Optimization
  • • AI-powered routing
  • • AMI triage automation
  • • Capacity optimization
  • • What-if scenarios
🤖
IFS AIP
AI & Analytics Platform
  • • Predictive insights
  • • Digital Twin integration
  • • Pattern recognition
  • • Automation workflows
🔧
IFS assyst
IT Service Management
  • • Contractor orchestration
  • • SLA management
  • • Quality tracking
  • • Vendor ecosystem

Unified Platform Benefits: Single data model • Seamless workflows • Cloud-native architecture • 40+ years utilities expertise

See the 5-year cost comparison and ROI breakdown

Preserve

  • ✓ SAP IS-U
  • ✓ SAFE365
  • ✓ Digital Twin

Enhance

  • ⚡ Field Operations
  • ⚡ Work Management
  • ⚡ Asset Lifecycle

Replace

  • → Excel Workflows
  • → Manual Triage
  • → Disconnected Tools

Implementation Roadmap

Phased approach with go/no-go gates

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Phase 0: Dual Purpose (Value Proof + Data Foundation)

Months 1-1.5: Quick Value Proof (4-6 Weeks)
Before committing $97M, validate IFS Cloud with a targeted $1-2M pilot (<2% of total investment) focusing on real pain points: one AMI exception cluster + one appointment surge area.

Timeline: Months 1-3 Investment: $1-2M Risk: <2% of total
SLA: +10 pts
85% → 95%
FTFR: +8-10 pts
78% → 86-88%
Planning: -30-40%
10h → 6-7h/day

Decision Gate (Week 6): Proceed to Phase 1 only if pilot validates improvement in at least 4 of 6 target metrics. Fail fast, fail cheap - de-risks $53.3M NPV with SP-specific proof.

Months 1.5-3: Data Foundation - Canonical work order taxonomy, address normalization, asset hierarchy rationalization. Prevents implementing fragmented taxonomies in new system.

Click to Learn More →

Operational Transformation Metrics

Measurable improvements across time savings, quality, efficiency, and compliance

Decision Framework & Next Steps

Interactive sensitivity analysis and path forward

Interactive Sensitivity Analysis

Adjust key assumptions and see real-time NPV impact

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30-Day Action Plan

  1. Executive alignment on Phase 0 scope (Week 1)
  2. Data assessment & canonical model design (Weeks 1-2)
  3. Proof of concept: Loop 1 (STOU) pilot (Weeks 3-4)
  4. Go/No-Go decision with refined business case (Week 4)

Key Success Criteria

  • Data quality meets minimum threshold (>90% accuracy)
  • Phase 0 canonical model validated by ops teams
  • Loop 1 pilot demonstrates >50% triage time reduction
  • Executive confidence in benefit realization path

Risk & Sensitivity Analysis

Transformation Roadmap

42-Month Multi-Phase Journey from Data Foundation to Continuous Excellence

Business Process Areas

13 Critical Value-Generating Initiatives Across 4 Phases

Strategic Value Drivers

Six Key Value Dimensions Driving Transformation Success